Best Experiences by a Loyalty Program | 2026

These are the brands making loyalty feel like them. It’s miles from discounting – these are highly valuable experiences members can’t get enough of, that only your brand could offer.

Winner

The INKEY List

Recently surpassing 1 million loyalty program members during Black Friday 2025, The INKEY List gives members unique experiences they couldn’t get elsewhere:

  • Exclusive free products, only available to those in the loyalty program
  • Dinner and masterclasses with their founder, as she launches her new INKEY Labs initiative
  • Spin to win email promotions and win your basket offers for members only
Inkey Insider Perks

LoyaltyLion works really well with our tech stack; it has out-of-the-box integrations with all of our key tech partners.

Georgie Little
Georgie LittleHead of Growth, The INKEY List
Highly commended

Josie Maran

Skincare brand Josie Maran uses their VIP Club to treat members to exactly the experiences they want:

  • Members earn double points on refills – the perfect reward for a skincare brand looking to become part of their customers’ long-term routines
  • Strictly-VIP free product rewards make building up your points balance a no-brainer

With 30% of the brand’s revenue driven by the loyalty program, it’s proof that thoughtful experiences on any scale can kickstart a cycle of regular repeat purchases.

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Highly commended

EquiLife

Free gifts in exchange for points are a fantastic incentive used by health brand EquiLife to encourage repeat purchasing.

  • Huge variety of free gifts available, from vitamins, to accessories, and medical tests, with careful points costs applied to help the brand protect margins
  • Rewards include a free 30-minute health coaching call with an expert – a highly valuable face-to-face experience that motivates customers to build up their points balance and reinforces the reputation of the brand at the same time
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Highly commended

Cecil & Lou

Just a year since their loyalty refresh, the program from kids’ apparel brand Cecil & Lou is already high-performing, thanks to being perfectly designed for busy parents:

  • Their clear approach to points and rewards is easy to understand and beautifully presented – ideal for time-strapped families
  • Elegant VIP Tiers offer more points for purchases, and more points on tier entry – incentivizing tier progression through raising your lifetime value
  • A progress bar shows customers a personalized view of how close they are to the next tier, further nudging repeat purchases

The program drives 26% of total revenue and up to 45% on peak days. It’s the sign of a wonderful start in life – for this program, as well as for those wearing Cecil & Lou every day!

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